Política de privacidad

By purchasing a  Bond through Zipments, you agree to the following terms and conditions:

Auto-Renewal Policy

Your bond will automatically renew each year unless you notify Zipments in writing at least 30 days before the renewal date. To cancel, please contact us at carm@borderbuddy.com. Failure to provide notice will result in automatic renewal and the associated fees will be charged to your payment method on file.

Default & Financial Responsibility

If your business defaults on its financial obligations related to the bond, you acknowledge and agree that:

• The surety provider may take legal action to recover unpaid amounts.
• You are responsible for any claims, penalties, or fees imposed by CBSA.
• BorderBuddy is not liable for unpaid duties, taxes, or penalties related to your imports.

Failure to maintain financial security with CBSA may result in shipment delays, holds, or penalties.

No Refund Policy

Once a bond is issued and registered with CBSA, all sales are final. Bond fees are non-refundable, including in cases of early termination or changes to your import status.

Limitations of Liability

Zipments does not act as an agent, legal representative, or financial guarantor of the importer. In the event that an importer changes ownership or their business structure, it could also affect their bond. Zipments acts solely as a facilitator in obtaining your CARM bond. We are not responsible for:

• Delays in bond issuance due to incorrect or missing information.
• CBSA decisions, including holds, penalties, or compliance actions.
• Any financial losses due to importer non-compliance.

Surety Provider Decline & Refund Exception

BorderBuddy acts solely as a facilitator in obtaining your CARM bond. If our surety provider declines your application, BorderBuddy is not responsible for that decision, and any fees paid will be fully refunded.

Indemnification

By purchasing a bond, you agree to indemnify and hold BorderBuddy harmless from any liabilities, damages, or costs arising from your use of the bond, including but not limited to CBSA claims or surety provider actions.

All communication is handled by BorderBuddy. For any questions, please contact their CARM team at carm@borderbuddy.com or +1-604-409-8163